Stax incident

We are experiencing minor delays in payroll processing.

Resolved after 11 hours 15 minutes, affecting Payroll Sync, on January 29, 2026.

resolved Jan 30, 2026, 04:34 AM UTC

The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions.

Started
Jan 29, 2026, 05:19 PM UTC
Resolved
Jan 30, 2026, 04:34 AM UTC
Duration
11h 15m
Detected by Pingoru
Jan 29, 2026, 05:19 PM UTC

Affected components

Payroll Sync

Update timeline

  1. investigating Jan 29, 2026, 05:19 PM UTC

    The CX platform is currently experiencing minor delays in payroll syncing and processing. We are actively investigating the incident.

  2. identified Jan 29, 2026, 05:49 PM UTC

    We have identified the issue, and are working to resolve it.

  3. resolved Jan 30, 2026, 04:34 AM UTC

    The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions.

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