Stax incident

DNS is failing to resolve

Resolved after 15 minutes, affecting API and Automations and 1 more, on August 23, 2026.

resolved Aug 23, 2026, 01:31 PM UTC

The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions.

Started
Aug 23, 2026, 01:16 PM UTC
Resolved
Aug 23, 2026, 01:31 PM UTC
Duration
15m
Detected by Pingoru
Aug 23, 2026, 01:16 PM UTC

Affected components

APIAutomationsAPIAutomationsUser InterfaceUser InterfaceDocument IngestionPayroll Sync

Update timeline

  1. investigating Aug 23, 2026, 01:16 PM UTC

    We are actively investigating the incident.

  2. identified Aug 23, 2026, 01:23 PM UTC

    We are actively investigating the incident. We are working with our DNS provider to restore service as quickly as possible

  3. resolved Aug 23, 2026, 01:31 PM UTC

    The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions.

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