Stax incident

Document intake errors

Resolved after 33 days 14 hours, affecting Automations and Document Ingestion, on January 23, 2026.

resolved Feb 25, 2026, 06:44 PM UTC

The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions.

Started: Jan 23, 2026, 04:26 AM UTC
Resolved: Feb 25, 2026, 06:44 PM UTC
Duration: 33d 14h
Detected by Pingoru: Jan 23, 2026, 04:26 AM UTC

Affected components

AutomationsDocument Ingestion

Update timeline

investigating Jan 23, 2026, 04:26 AM UTC

We are actively investigating the incident.
monitoring Jan 23, 2026, 04:05 PM UTC

We have implemented a resolution, and are actively monitoring it.
resolved Feb 25, 2026, 06:44 PM UTC

The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions.

Your product runs on more than Stax

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.