Stax incident

Payroll Service Connection Issues

Resolved after 3 days, affecting Payroll Sync, on March 30, 2026.

resolved Apr 02, 2026, 10:51 PM UTC

The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions.

Started
Mar 30, 2026, 10:18 PM UTC
Resolved
Apr 02, 2026, 10:51 PM UTC
Duration
3d
Detected by Pingoru
Mar 30, 2026, 10:18 PM UTC

Affected components

Payroll Sync

Update timeline

  1. investigating Mar 30, 2026, 10:18 PM UTC

    We are actively investigating the incident.

  2. investigating Mar 30, 2026, 10:19 PM UTC

    We are actively investigating the incident.

  3. monitoring Mar 30, 2026, 11:22 PM UTC

    The incident has been resolved. We are working on syncing payroll connections that were missed during the outage period, and will update this page once that is completed.

  4. resolved Apr 02, 2026, 10:51 PM UTC

    The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions.

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