Resolved after 2 hours 18 minutes, affecting Phone Support, on October 9, 2026.
We are currently experiencing an interruption to our phone support services due to an earthquake affecting our call center. We are relieved to report that all of our staff members are safe and unharmed. As we assess the impact, it may take some time before our phone lines are fully operational again. In the meantime, please reach out to us via email at [email protected] for assistance. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Affected components
Update timeline
- investigating Oct 09, 2026, 06:13 PM UTC
We are currently experiencing an interruption to our phone support services due to an earthquake affecting our call center. We are relieved to report that all of our staff members are safe and unharmed. As we assess the impact, it may take some time before our phone lines are fully operational again. In the meantime, please reach out to us via email at [email protected] for assistance. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
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