Stash Outage History
Stash is up right nowPingoru has recorded 51 incidents for Stash: 14 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 2 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 1 | 22 of 744 (3%) |
| August 2026 | 2 | 1 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 2 | 67 of 524 (13%) |
Incidents, newest first
Notice October 9, 2026 Phone Supp 2d 16h Phone Support
Started Oct 09, 2026, 08:32 PM UTC· resolved Oct 12, 2026, 01:24 PM UTC
- investigating Oct 09, 2026, 08:32 PM UTC
We are currently experiencing an interruption to our phone support services due to an earthquake affecting our call center. We are relieved to report that all of our staff members are safe and unharmed. As we assess the impact, it may take some time before our phone lines are fully operational again. In the meantime, please reach out to us via email at [email protected] for assistance. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
- investigating Oct 09, 2026, 08:33 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 09, 2026, 08:35 PM UTC
Agents are unable to support phone calls at this time.
- monitoring Oct 12, 2026, 01:24 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 12, 2026, 01:24 PM UTC
This incident has been resolved.
Notice October 9, 2026 Phone Support Outage 2h 18m Phone Support
Started Oct 09, 2026, 06:13 PM UTC· resolved Oct 09, 2026, 08:32 PM UTC
- investigating Oct 09, 2026, 06:13 PM UTC
We are currently experiencing an interruption to our phone support services due to an earthquake affecting our call center. We are relieved to report that all of our staff members are safe and unharmed. As we assess the impact, it may take some time before our phone lines are fully operational again. In the meantime, please reach out to us via email at [email protected] for assistance. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Notice September 16, 2026 Stash Banking unavailable in the Stash app –
Started Sep 16, 2026, 07:45 PM UTC· resolved Sep 16, 2026, 07:45 PM UTC
- resolved Sep 16, 2026, 08:36 PM UTC
Some customers were unable to access their Stash Banking accounts in the Stash app. The issue was identified and corrected, and access has been restored. We apologize for the inconvenience.
Notice August 11, 2026 External bank linking issues 34m
Started Aug 11, 2026, 08:23 PM UTC· resolved Aug 11, 2026, 08:57 PM UTC
- resolved Aug 11, 2026, 09:35 PM UTC
Between approximately 1:23 PM and 1:57 PM PDT on August 11, some customers experienced issues linking or viewing external bank accounts, and related money transfers may have been delayed. The issue has been resolved. We apologize for any inconvenience.
Notice August 10, 2026 Phone Support Unavailable 31m Phone Support
Started Aug 10, 2026, 01:32 PM UTC· resolved Aug 10, 2026, 02:04 PM UTC
- identified Aug 10, 2026, 01:32 PM UTC
We are currently experiencing an interruption to our phone support services due to an earthquake affecting our call center. We are relieved to report that all of our staff members are safe and unharmed. As we assess the impact, it may take some time before our phone lines are fully operational again. In the meantime, please reach out to us via email at [email protected] for assistance. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
- resolved Aug 10, 2026, 02:04 PM UTC
This incident has been resolved.
Minor July 30, 2026 Some account activity is delayed 22h 14m Android App, iOS App, Investing, stash.com and 2 more
Started Jul 30, 2026, 02:21 PM UTC· resolved Jul 31, 2026, 12:35 PM UTC
- investigating Jul 30, 2026, 02:21 PM UTC
We understand you might be experiencing issues with the Stash app. Sit tight—we’re actively working to resolve the issue and apologize for any inconvenience.
- investigating Jul 30, 2026, 03:25 PM UTC
An issue beginning around 12 p.m. ET on Wednesday, July 29, delayed some account activity. Some customers may have seen delayed account setup and incorrect cash balances displayed in the app. New activity is now processing normally. We are reviewing affected accounts and reconciling anything that did not go through. We will share another update as we have more information.
- investigating Jul 30, 2026, 04:33 PM UTC
Our teams are continuing to review affected accounts and reconcile activity that did not go through. New activity is processing normally. Customers affected earlier may still see delayed or incorrect account information while this review continues. We will share another update as we have more information.
- identified Jul 30, 2026, 05:58 PM UTC
We have identified the cause of the issue that delayed some account activity beginning around 12 p.m. ET on Wednesday, July 29. New activity is processing normally. We are continuing to work through account activity from that period. Some customers may still see delayed or incorrect information in the app while that work continues. We will share another update as we have more information.
- identified Jul 30, 2026, 08:12 PM UTC
Our teams are continuing to work through account activity affected on Wednesday, July 29. New activity is processing normally. Customers affected during that period may still see delayed or incorrect information in the app while this work continues. We will share another update later today.
- monitoring Jul 30, 2026, 09:43 PM UTC
The issue that delayed account activity beginning Wednesday, July 29 has been addressed, and activity is processing normally. Our teams are continuing to monitor. A small number of accounts are still under review. Some customers may continue to see delayed or incorrect information until that review is complete. We expect to share our next update tomorrow morning.
- resolved Jul 31, 2026, 12:35 PM UTC
This incident has been resolved.
Major June 8, 2026 Application Loading Errors 16m Android App, iOS App, stash.com, Log In
Started Jun 08, 2026, 04:59 PM UTC· resolved Jun 08, 2026, 05:16 PM UTC
- investigating Jun 08, 2026, 04:59 PM UTC
We're aware that the Invest section of the app is currently not loading, and you may experience other degraded functionality across the app. Our team is actively investigating and working to restore full service as quickly as possible. We'll post an update shortly.
- resolved Jun 08, 2026, 05:16 PM UTC
This issue has been resolved. The Invest section and other affected features are now loading normally, and the app is operating as expected. Thank you for your patience while our team worked to restore service.
Critical April 21, 2026 Android Banking 1h 45m Android App, Banking¹
Started Apr 21, 2026, 07:54 PM UTC· resolved Apr 21, 2026, 09:39 PM UTC
- identified Apr 21, 2026, 07:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 21, 2026, 09:01 PM UTC
A fix is now available on Google Play for affected Android users. Customers who experienced this issue should update their Stash app if they have not already been prompted to do so. We are continuing to monitor to ensure the issue is fully resolved.
- resolved Apr 21, 2026, 09:39 PM UTC
Android Banking Home page access has been restored. The fix has been released, and we are continuing to monitor.
Major February 3, 2026 Degraded Performance in the Stash App 36m Android App, iOS App, Investing, stash.com and 1 more
Started Feb 03, 2026, 08:02 PM UTC· resolved Feb 03, 2026, 08:39 PM UTC
- investigating Feb 03, 2026, 08:02 PM UTC
We’re investigating an issue causing elevated errors and latency across the Stash app. Some customers may be unable to complete purchases and may experience failures or timeouts in other features. We’re actively working on mitigation
- resolved Feb 03, 2026, 08:39 PM UTC
This issue has been resolved. Earlier today, some customers experienced elevated errors and latency across the Stash app and were unable to complete purchases. Performance has returned to normal and we are continuing to monitor.
Notice January 28, 2026 Stash Card Purchase/Swipe Declines 1h 34m Banking¹, Stock-Back® Card¹
Started Jan 28, 2026, 12:21 AM UTC· resolved Jan 28, 2026, 01:55 AM UTC
- investigating Jan 28, 2026, 12:21 AM UTC
We’re currently experiencing an issue impacting Stash Card purchase transactions, where some card swipes, chip, tap-to-pay, and online purchases may be declined or fail to complete.
- identified Jan 28, 2026, 12:23 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 28, 2026, 12:55 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 28, 2026, 01:22 AM UTC
Recovery has started, and approvals are returning to normal. Some transactions may still display as Pending in the app for longer than usual while downstream systems catch up and reconcile transaction records. We’re continuing to monitor and working to fully restore normal transaction status updates. We’ll post another update as progress continues.
- resolved Jan 28, 2026, 01:55 AM UTC
This incident affecting Stash Card purchase transactions has been resolved and card purchases are processing normally.
Major January 5, 2026 Issues with the app 1h 18m Money & Transfers, External Bank Linking
Started Jan 05, 2026, 05:04 PM UTC· resolved Jan 05, 2026, 06:22 PM UTC
- investigating Jan 05, 2026, 05:04 PM UTC
We understand you might be experiencing issues with the Stash app. Sit tight—we’re actively working to resolve the issue and apologize for any inconvenience.
- investigating Jan 05, 2026, 05:04 PM UTC
We are continuing to investigate this issue.
- investigating Jan 05, 2026, 05:44 PM UTC
We are continuing to investigate this issue.
- investigating Jan 05, 2026, 06:21 PM UTC
We are continuing to investigate this issue.
- resolved Jan 05, 2026, 06:22 PM UTC
This incident has been resolved.
Major November 18, 2025 Cloudflare global outage 6h 17m Android App, Push Notifications, iOS App, Investing and 8 more
Started Nov 18, 2025, 12:38 PM UTC· resolved Nov 18, 2025, 06:56 PM UTC
- identified Nov 18, 2025, 12:38 PM UTC
We are currently experiencing intermittent connectivity issues due to a Cloudflare global outage https://www.cloudflarestatus.com/ . Our team is monitoring the situation closely and will provide updates as Cloudflare releases more information.
- monitoring Nov 18, 2025, 03:29 PM UTC
A fix has been implemented by Cloudflare, and we believe the incident is now resolved. We are continuing to monitor to ensure all connectivity and services are fully restored.
- monitoring Nov 18, 2025, 05:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 06:56 PM UTC
This incident has been resolved.
Minor October 20, 2025 Widespread AWS Outage Impacting Stash Systems 2d 1h Android App, iOS App, Investing, stash.com and 5 more
Started Oct 20, 2025, 02:26 PM UTC· resolved Oct 22, 2025, 03:39 PM UTC
- investigating Oct 20, 2025, 02:26 PM UTC
We understand you might be experiencing issues with the Stash app. Sit tight—we’re actively working to resolve the issue and apologize for any inconvenience.
- identified Oct 20, 2025, 02:27 PM UTC
The issue has been identified and we are waiting on a fix.
- identified Oct 20, 2025, 04:10 PM UTC
We are currently experiencing service disruptions due to a widespread AWS outage affecting multiple regions, including US-EAST-1. This global incident is impacting several of our critical systems and third-party providers. Our engineering team is actively monitoring the situation and working toward recovery as AWS implements mitigations on their side. We will provide updates here as more information becomes available or once AWS confirms full resolution. For the latest updates from AWS, please visit: https://status.aws.amazon.com
- identified Oct 20, 2025, 07:21 PM UTC
Awaiting AWS Resolution We are still experiencing service impacts related to the ongoing AWS outage. Our team continues to monitor the situation closely as we wait for AWS to complete their recovery efforts. We appreciate your patience and understanding as we work to restore normal operations once AWS services stabilize. For the latest updates from AWS, please visit: https://status.aws.amazon.com/
- identified Oct 20, 2025, 09:00 PM UTC
AWS has fully recovered from the earlier outage, and we are seeing continued improvement across Stash systems. However, some third-party providers are still in the process of recovering, which may cause lingering or intermittent impact for certain services. Our team is actively monitoring all systems to ensure full stability as external partners complete their recovery. Thank you for your continued patience and understanding.
- identified Oct 21, 2025, 12:10 AM UTC
AWS has fully recovered from the earlier outage, and we are seeing continued improvement across Stash systems. However, some third-party providers are still in the process of recovering, which may cause lingering or intermittent impact for certain services. Our team is actively monitoring all systems to ensure full stability as external partners complete their recovery. Thank you for your continued patience and understanding.
- monitoring Oct 21, 2025, 02:11 AM UTC
Stash services are largely stable and continuing to recover following the widespread AWS outage earlier today. AWS has confirmed restoration on their side, though some downstream systems are still processing backlogs, which may result in intermittent delays for certain transactions or notifications. Our engineering team continues to monitor system performance and stability closely to ensure full recovery. We appreciate your patience as services return to normal operation.
- monitoring Oct 21, 2025, 03:42 PM UTC
Stash systems are operational and stable, and customers should be able to use the app as normal today. Our team continues to monitor for any residual impact and is actively working to complete remediation of downstream effects from yesterday’s AWS outage. Some background processing may take additional time to fully normalize, but no active disruption to core functionality is expected. We’ll continue to provide updates as we confirm full recovery.
- resolved Oct 22, 2025, 03:39 PM UTC
All Stash systems have fully recovered following the AWS outage earlier this week. AWS has restored normal operations, and our third-party partners have completed their recovery as well. Our internal checks, including transaction processing and debit card reconciliation, confirm that everything is functioning as expected. This incident is now resolved. Thank you for your patience and understanding throughout this event.
Major October 1, 2025 Stock-Back® Card issues 12m Banking¹, Money & Transfers, Stock-Back® Card¹
Started Oct 01, 2025, 04:49 PM UTC· resolved Oct 01, 2025, 05:01 PM UTC
- investigating Oct 01, 2025, 04:49 PM UTC
We understand you might be experiencing issues with your Stock-Back® Card.¹ Sit tight—we’re actively working to resolve the issue and apologize for any inconvenience.
- monitoring Oct 01, 2025, 04:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2025, 05:01 PM UTC
This incident has been resolved.
Minor August 5, 2025 Issues with the Bank displays 6h 19m Banking¹, Money & Transfers, Stock-Back® Card¹, External Bank Linking
Started Aug 05, 2025, 01:09 AM UTC· resolved Aug 05, 2025, 07:29 AM UTC
- identified Aug 05, 2025, 01:09 AM UTC
We understand you might be experiencing issues with the Stash. Sit tight—we’re actively working to resolve the issue and apologize for any inconvenience.
- identified Aug 05, 2025, 03:46 AM UTC
We are continuing to work on a fix for this issue.
- identified Aug 05, 2025, 04:38 AM UTC
We are continuing to work on a fix for this issue.
- identified Aug 05, 2025, 07:13 AM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 05, 2025, 07:29 AM UTC
This incident has been resolved.
Notice June 21, 2025 Android login issues 1d 1h Android App, Log In
Started Jun 21, 2025, 04:07 PM UTC· resolved Jun 22, 2025, 05:35 PM UTC
- investigating Jun 21, 2025, 04:07 PM UTC
We understand some Stashers are having trouble logging in to Stash. We’re actively working to resolve the issue and apologize for any inconvenience.
- investigating Jun 21, 2025, 04:21 PM UTC
We are continuing to investigate this issue.
- identified Jun 21, 2025, 05:36 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 21, 2025, 07:00 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 21, 2025, 07:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 22, 2025, 05:35 PM UTC
This incident has been resolved.
Notice June 9, 2025 Scheduled maintenance 46m Banking¹, Money & Transfers, Stock-Back® Card¹
Started Jun 09, 2025, 09:13 AM UTC· resolved Jun 09, 2025, 10:00 AM UTC
- investigating Jun 09, 2025, 09:13 AM UTC
Stash is currently undergoing scheduled maintenance at this time. We apologize for any inconvenience.
- identified Jun 09, 2025, 09:14 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 09, 2025, 09:53 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 09, 2025, 10:00 AM UTC
We are continuing to monitor for any further issues.
- resolved Jun 09, 2025, 10:00 AM UTC
We are continuing to monitor for any further issues.
Major February 2, 2025 Transferring money delay 1d 21h Money & Transfers
Started Feb 02, 2025, 05:00 AM UTC· resolved Feb 04, 2025, 02:46 AM UTC
- investigating Feb 03, 2025, 10:38 PM UTC
We understand you might be experiencing issues with transferring money.¹ We’re actively working to resolve the issue and apologize for any inconvenience.
- investigating Feb 04, 2025, 12:08 AM UTC
We are continuing to investigate this issue.
- monitoring Feb 04, 2025, 02:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 04, 2025, 02:46 AM UTC
This incident has been resolved.
Major November 26, 2024 Email Outage 1h 45m Email Support
Started Nov 26, 2024, 04:42 PM UTC· resolved Nov 26, 2024, 06:28 PM UTC
- investigating Nov 26, 2024, 04:42 PM UTC
We are currently investigating this issue.
- identified Nov 26, 2024, 04:52 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 26, 2024, 06:28 PM UTC
This incident has been resolved.
Critical November 25, 2024 Banking Outage 51m Banking¹, Money & Transfers, Stock-Back® Card¹
Started Nov 25, 2024, 09:49 PM UTC· resolved Nov 25, 2024, 10:41 PM UTC
- investigating Nov 25, 2024, 09:49 PM UTC
We are currently investigating this issue.
- resolved Nov 25, 2024, 10:41 PM UTC
This incident has been resolved.