Staffbase incident
[App/Intranet/Email] [Global] - Degraded Performance of AI Navigator, Podcast Generation and other AI parts of Staffbase
Resolved after 2 hours 11 minutes, affecting Common Features, on August 31, 2026.
This incident has been resolved. The Navigator and other affected AI features are fully functional again. We are sorry for the trouble this has caused. Please contact us at [email protected] should you experience any further issues. We’re happy to help!
Affected components
Update timeline
- investigating Aug 31, 2026, 09:57 AM UTC
Affected feature: Staffbase AI (Navigator, Podcast, Email/Page generation) Some customers may be experiencing trouble with our AI tools and encountering error messages when interacting with them. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at [email protected].
- monitoring Aug 31, 2026, 10:18 AM UTC
We have taken measures to resolve the issue and restore the full functionality of all AI tools/parts within Staffbase. We will continue to monitor the systems until we are sure the issue is fully resolved.
- resolved Aug 31, 2026, 12:09 PM UTC
This incident has been resolved. The Navigator and other affected AI features are fully functional again. We are sorry for the trouble this has caused. Please contact us at [email protected] should you experience any further issues. We’re happy to help!
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