Is Staffbase down?
Last checked 7m agoActive incident: [European System] [App/Intranet/Email] Intermittent issues…
Staffbase is reporting a major outage right now (last checked 7m ago). 1 active incident on the official status page.
Real-time Staffbase status, recent outages, and incident history — pulled directly from Staffbase's official status page at https://status.staffbase.com every 5 minutes. Pingoru tracks 24 Staffbase services and has captured 36 incidents in the last 90 days (98.52% uptime). Get email, Slack, Discord, or webhook alerts the moment Staffbase reports a new incident — free for 5 monitors, no credit card.
Active incident 1
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Timeline · 3 updates
- investigating · Sep 22, 2026, 02:43 PM UTC
We are investigating an issue with Microsoft Azure affecting parts of our European services. Some customers may experience intermittent errors or slow loading when using Common Features. We are monitoring the situation closely and will provide further updates as more information becomes available.
- identified · Sep 22, 2026, 03:39 PM UTC
The issue is worsening and our European services are currently unavailable for many customers. We have identified an ongoing issue with Microsoft Azure affecting the platform and are monitoring the situation closely.
- monitoring · Sep 22, 2026, 04:17 PM UTC
We have taken measures to address the issue affecting European services, and service availability has improved. Microsoft Azure continues to report an active regional degradation. We are monitoring the platform closely while recovery is verified.
Latest: We have taken measures to address the issue affecting European services, and service availability has improved. Microsoft Azure continues to report an active regional degradation. …
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Recent outages & incidents
Past 90 days-
Timeline · 4 updates
- investigating · Sep 21, 2026, 09:30 AM UTC
We have received reports that some customers on the European system are experiencing severely degraded performance when using the Staffbase web application. You can see on which system your application is hosted by going to Studio > Settings > API Access. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at [[email protected]](mailto:[email protected] "[email protected]").
- identified · Sep 21, 2026, 11:10 AM UTC
Performance levels on the European system have returned to normal. However, we have identified that the Search function is currently not working as expected. Our teams are investigating this issue and working on a resolution.
- monitoring · Sep 21, 2026, 04:20 PM UTC
We have taken measures to address the degraded performance and the issue affecting Search on the European system. Performance levels have improved and Search functionality has been restored. We will continue to monitor the system closely to ensure everything remains stable.
- resolved · Sep 22, 2026, 08:15 AM UTC
The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at [[email protected]](https://[email protected]) in case you're still having any problems. We’re happy to help!
Latest: The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at [[email protected]](https://[email protected]) in case you're stil…
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Timeline · 3 updates
- identified · Sep 04, 2026, 12:06 PM UTC
Some customers might experience delayed delivery of emails sent from Staffbase (Email Modern and notification emails). Our investigation confirmed the emails were sent successfully from our side; the delay is caused by the recipient's mail provider, Microsoft 365/Outlook, temporarily deferring incoming messages during a period of high load on their end. No action is needed. Delayed emails should arrive as the receiving mail server works through its queue. Due to this issue, some customers with Microsoft 365/Outlook might not be able to receive answers to our Support Tickets right now, so feel free to use our ticket portal via support.staffbase.com. Thank you for your patience while this is being addressed. If you have any questions regarding this topic, please reach out to our support team at [email protected].
- resolved · Sep 04, 2026, 03:05 PM UTC
The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at [[email protected]](https://[email protected]) in case you're still having any problems. We’re happy to help!
- resolved · Sep 04, 2026, 03:08 PM UTC
The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at [email protected] in case you're still having any problems. We’re happy to help!
Latest: The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at [email protected] in case you're still having any problems. We’re happ…
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Timeline · 2 updates
- identified · Sep 04, 2026, 11:47 AM UTC
Some customers might experience delayed delivery of emails sent from Staffbase (Email Modern and notification emails). Our investigation confirmed the emails were sent successfully from our side; the delay is caused by the recipient's mail provider, Microsoft 365/Outlook, temporarily deferring incoming messages during a period of high load on their end. No action is needed. Delayed emails should arrive as the receiving mail server works through its queue. Due to this issue, some customers with Microsoft 365/Outlook might not be able to receive answers to our Support Tickets right now, so feel free to use our ticket portal via support.staffbase.com. Thank you for your patience while this is being addressed. If you have any questions regarding this topic, please reach out to our support team at [email protected].
- resolved · Sep 04, 2026, 03:07 PM UTC
The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at [email protected] in case you're still having any problems. We’re happy to help!
Latest: The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at [email protected] in case you're still having any problems. We’re happ…
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Timeline · 1 update
- resolved · Sep 03, 2026, 10:09 AM UTC
Between 15:15 and 15:30 UTC (17:15-17:30 CEST) on September 2, some customers experienced elevated error rates and slow performance, affecting both our EU- and US-hosted environments. This was caused by an internal deployment change and resolved on its own within about fifteen minutes once traffic was rerouted back to normal. We’re sorry for the disruption this caused. If you’re still seeing any related issues, please reach out to us at [email protected] - we’re happy to help.
Latest: Between 15:15 and 15:30 UTC (17:15-17:30 CEST) on September 2, some customers experienced elevated error rates and slow performance, affecting both our EU- and US-hosted environmen…
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Timeline · 1 update
- resolved · Sep 03, 2026, 09:54 AM UTC
Between 15:15 and 15:30 UTC (17:15-17:30 CEST) on September 2, some customers experienced elevated error rates and slow performance, affecting both our EU- and US-hosted environments. This was caused by an internal deployment change and resolved on its own within about fifteen minutes once traffic was rerouted back to normal. We’re sorry for the disruption this caused. If you’re still seeing any related issues, please reach out to us at [email protected] - we’re happy to help.
Latest: Between 15:15 and 15:30 UTC (17:15-17:30 CEST) on September 2, some customers experienced elevated error rates and slow performance, affecting both our EU- and US-hosted environmen…
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See the full Staffbase outage history
29 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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- [European System] [App/Intranet/Email] Intermittent issues affecting Common Features in Europe OngoingStarted Sep 22, 2026, 02:43 PM UTC · ● 2h 21m
- Started Sep 21, 2026, 09:30 AM UTC · Resolved Sep 22, 2026, 08:15 AM UTC · 22h 44m
- Started Sep 04, 2026, 12:06 PM UTC · Resolved Sep 04, 2026, 03:05 PM UTC · 2h 59m
- Started Sep 04, 2026, 11:47 AM UTC · Resolved Sep 04, 2026, 03:07 PM UTC · 3h 20m
- Started Sep 03, 2026, 10:09 AM UTC · Resolved Sep 02, 2026, 03:30 PM UTC · —
- Started Sep 03, 2026, 09:54 AM UTC · Resolved Sep 02, 2026, 03:30 PM UTC · —
- Started Aug 31, 2026, 10:08 AM UTC · Resolved Aug 31, 2026, 12:09 PM UTC · 2h 1m
- Started Aug 31, 2026, 09:57 AM UTC · Resolved Aug 31, 2026, 12:09 PM UTC · 2h 11m