Staffbase incident

[App/Intranet] [Global] - Brief service disruption

Resolved on September 2, 2026.

resolved Sep 03, 2026, 09:54 AM UTC

Between 15:15 and 15:30 UTC (17:15-17:30 CEST) on September 2, some customers experienced elevated error rates and slow performance, affecting both our EU- and US-hosted environments. This was caused by an internal deployment change and resolved on its own within about fifteen minutes once traffic was rerouted back to normal. We’re sorry for the disruption this caused. If you’re still seeing any related issues, please reach out to us at [email protected] - we’re happy to help.

Started
Sep 02, 2026, 03:30 PM UTC
Resolved
Sep 02, 2026, 03:30 PM UTC
Duration
–
Detected by Pingoru
Sep 02, 2026, 03:30 PM UTC

Update timeline

  1. resolved Sep 03, 2026, 09:54 AM UTC

    Between 15:15 and 15:30 UTC (17:15-17:30 CEST) on September 2, some customers experienced elevated error rates and slow performance, affecting both our EU- and US-hosted environments. This was caused by an internal deployment change and resolved on its own within about fifteen minutes once traffic was rerouted back to normal. We’re sorry for the disruption this caused. If you’re still seeing any related issues, please reach out to us at [email protected] - we’re happy to help.

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