Spotify incident
Getting "This site is out of tune" when switching to Basic plan
Major Vendor's status page →
Resolved after 7 days, affecting Service, on February 20, 2026.
Some users are reporting that they are getting the error message "This site is out of tune" when trying to change their subscription to a Basic plan via the Manage your subscription page.
Affected components
Service
Update timeline
- investigating Feb 20, 2026, 03:57 PM UTC
Some users are reporting that they are getting the error message "This site is out of tune" when trying to change their subscription to a Basic plan via the Manage your subscription page.
- resolved Feb 27, 2026, 03:57 PM UTC
Status changed to: Fixed
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