Spotify Outage History

Hey folks, Thank you for the detailed information. This is currently being looked into. We'll keep you posted here as soon as we have any updates. Cheers!

We've received reports that the app frequently crashes during playback when the audio quality is set to "Lossless". This occurs mainly on desktop.

Hey folks, The relevant team has made some changes backstage. Would you mind performing a clean reinstall of the app to see if everything looks good on your end now? Let us know how it goes.

Hey folks! We've been receiving reports that some of you are getting a "Something went wrong. Please try again later" error when trying to block/unblock another user. You may also see yourselves unable to follow/ unfollow accounts. This is being looked into and we'll keep you posted.

We’ve received reports from iPad users where the Now Playing view is completely black and doesn’t show anything when switching from another app to Spotify.

Hey folks, We're getting some reports mentioning that the playback for audiobooks is not working properly at the moment. The relevant teams are already aware of the situation and working on a fix. Any relevant updates will be posted here. Stay tuned.

We're seeing reports from users who have successfully paid for Premium but are still seeing their accounts on the free plan

We've received reports that playback stops on its own around 3-3.5 minutes into a song. This is happening on Android and iOS, both when playing directly on the devices or via Connect.

Hey folks, We're getting some reports that the web player is down and shows a "Something went wrong" error. This is being looked into.

We received multiple reports from Duo/Family plan owners and users, stating that they are unable to access the Premium Plan page and send the invitation link, or accept the invitations. An error message "This page is out of tune" appears.

We're receiving reports from many users getting the "Can't play this right now" error and also users haven't been able to log in on the web player and desktop app. Songs will sometimes skip without playing or a red banner with an error message appears when trying to log in. This is being investigated.

We've received reports that the Web Player and desktop app among other web pages aren't loading and are returning a "Something went wrong"/"Page not available error". This affects users in the Asia region.

Hey folks! Some of you may be experiencing the app volume decreasing when you enable the Equalizer. This is on our radar and it's being looked into.

We've received reports that iPad users are unable to get past the Spotify logo when launching the app.

We're seeing issues with multiple Spotify services right now. Some appear to be intermittent.

Hi folks, We’ve received some reports from users on iOS devices indicating that the equalizer isn’t working. There seems to be no sound difference even when adjusting the Equalizer on mobile, but it works on different devices (e.g. desktop).

We're seeing reports from users and artists who are having issues when logging in on accounts.spotify.com and artists.spotify.com . Some are seeing the message "upstream connect error" or "disconnect/reset before headers".

We've received reports that the mobile app crashes upon launch on Android devices. Everything seems to be working normally on the web player and when using a different device (e.g. different phone, desktop).

Hey folks! We're currently looking into an issue that is affecting some of our services and you may have noticed some things looking out of order on your accounts. In case you're experiencing login issues, odd changes to your subscription status, you're having troubles with account deletion or other services, this is likely related to the current situation.

Hey folks, We're receiving reports where the app is showing different errors (103, something went wrong) mostly on the desktop but other clients seem to be affected as well. The relevant teams are aware of this situation and working on a fix. Stay tuned.

We’ve been receiving reports from Android users on 9.1.56.571 who say that the Spotify mobile app won't play on their devices. The Play button only appears as loading or just doesn't play, while there is no error message. The progress bar doesn't move, but the green animation bars next to the track name are moving as if it's playing. There is no sound coming out as well.

We've received reports that the Home page on the desktop app and Web Player doesn't load and instead displays the following error: "Something went wrong. Search for something else?" This seems to occur only with the " All " section of the Home page - switching to "Music" or “Podcast” for example works properly.

Hey there, The relevant team is currently looking into this. If you're experiencing this issue, make sure to add your vote and Subscribe to the thread from the three-dot menu above to stay tuned. We'll keep you posted here as soon as we have any updates 👍

Hey folks! You may have noticed that the Autoplay feature doesn't queue up further songs from the playlist/ album you have started the playback from. This is being looked into; we'll keep you posted.

We're seeing reports from users that self-created playlists (including Liked Songs) won’t load on Android devices. This mostly seems to be happening to Samsung devices, both on mobile and tablet.

We’ve heard from some users that Local files in the Liked Songs playlist can’t be removed and appear greyed out.

We've received reports that after the CarPlay display shows the previous track’s album cover instead of the current one.

We've received reports that saved tracks on users' playlists in DJ platforms or software like Serato and Rekordbox fail to load or are missing.