Spotify incident

Block/ Unblock and Follow/ Unfollow not functioning properly

Resolved after 1 day 18 hours, affecting Service, on September 16, 2026.

resolved Sep 18, 2026, 07:02 AM UTC

Hey folks! Happy to announce this should now be resolved 🙂 The Community is going to be accessible in read-mode only for a few days after today, so, in case these issues come back, make sure to let us know after we're fully back online! More info will be posted in a Community banner. Cheers & take care.

Started
Sep 16, 2026, 12:27 PM UTC
Resolved
Sep 18, 2026, 07:02 AM UTC
Duration
1d 18h
Detected by Pingoru
Sep 16, 2026, 12:27 PM UTC

Affected components

Service

Update timeline

  1. investigating Sep 16, 2026, 07:55 AM UTC

    https://community.spotify.com/forum/en/discussion/comment/7555999#Comment_7555999 Hey folks! Thank you for reaching out about this. We did some digging and our folks backstage seem to be aware of this issue. Although we can't provide you with an immediate timeframe in which it is going to get addressed, rest assured it is on our radar. Having said this, we'd appreciate it if everyone affected sent us their device details so that we can further this info backstage as well. With this in mind, we'd like to ask you, @ionaskye12 , and anyone else experiencing this behaviour to let us know the following: The model of your affected device Its current OS version Your Spotify app version The rough time of when this issue has started for you and if this has been after a specific event like e.g. an app or OS update We'll be on the lookout for new replies in the thread 🙂

  2. investigating Sep 16, 2026, 12:27 PM UTC

    Hey folks! We've been receiving reports that some of you are getting a "Something went wrong. Please try again later" error when trying to block/unblock another user. You may also see yourselves unable to follow/ unfollow accounts. This is being looked into and we'll keep you posted.

  3. investigating Sep 16, 2026, 12:27 PM UTC

    Under investigation. We'll keep you posted!

  4. resolved Sep 18, 2026, 07:02 AM UTC

    Status changed to: Fixed

  5. resolved Sep 18, 2026, 07:02 AM UTC

    Hey folks! Happy to announce this should now be resolved 🙂 The Community is going to be accessible in read-mode only for a few days after today, so, in case these issues come back, make sure to let us know after we're fully back online! More info will be posted in a Community banner. Cheers & take care.

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