Resolved after 40 days 6 hours, affecting Service, on March 13, 2026.
Hey folks! Although we're switching the status of this issue to 'Not right now' , it is still on our radar! Keep sending us the details requested above. This will help us determine what the common denominator between the affected devices is. In the meantime, if there's anything else, don't hesitate to reach out in the Help boards. Cheers!
Affected components
Update timeline
- investigating Mar 13, 2026, 08:20 AM UTC
Hey again folks, We've forwarded your info backstage so that it can get looked into. For anyone new here experiencing this, make sure to leave your details: Your affected device's make & model Your Spotify app version on the TV Thanks!
- investigating Mar 13, 2026, 08:32 AM UTC
Hey folks! We have several reports from users with audio issues while streaming on their TV. The sound occasionally cuts out and pauses for a brief second, then resumes back to normal. This happens sporadically and based on the examples we’ve got, the issue doesn’t occur if the users are watching a music video - it seems to happen when listening to audio only. Most reports are coming from Samsung TV owners who are certain that this isn’t caused by their network connection. Other apps on the TV don’t exhibit this behavior, only Spotify.
- resolved Apr 22, 2026, 02:29 PM UTC
Hey folks! Although we're switching the status of this issue to 'Not right now' , it is still on our radar! Keep sending us the details requested above. This will help us determine what the common denominator between the affected devices is. In the meantime, if there's anything else, don't hesitate to reach out in the Help boards. Cheers!
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