Spotify incident

Unable to Join Family Plan

Resolved after 7 days, affecting Service, on May 8, 2026.

investigating May 08, 2026, 06:55 AM UTC

Hey folks! Some of you may notice that there are some issues when adding new members to your Family plans. This is on our radar and it's being looked into.

Started
May 08, 2026, 06:55 AM UTC
Resolved
May 15, 2026, 06:55 AM UTC
Duration
7d
Detected by Pingoru
May 08, 2026, 06:55 AM UTC

Affected components

Service

Update timeline

  1. investigating May 08, 2026, 06:55 AM UTC

    Hey folks! Some of you may notice that there are some issues when adding new members to your Family plans. This is on our radar and it's being looked into.

  2. resolved May 21, 2026, 02:46 PM UTC

    Status changed to: Fixed

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