Spotify incident

Issue with the Web Player skipping tracks on multiple devices

Resolved after 380 days 10 hours, affecting Service, on November 13, 2024.

investigating Nov 13, 2024, 08:31 AM UTC

We received reports from users having issues with the Web Player skipping tracks after a few seconds of streaming (usually around 10) and occasionally displaying a "Spotify can't play this right now" error.

Started: Nov 13, 2024, 08:31 AM UTC
Resolved: Nov 28, 2025, 07:03 PM UTC
Duration: 380d 10h
Detected by Pingoru: Nov 13, 2024, 08:31 AM UTC

Affected components

Service

Update timeline

investigating Nov 13, 2024, 08:31 AM UTC

We received reports from users having issues with the Web Player skipping tracks after a few seconds of streaming (usually around 10) and occasionally displaying a "Spotify can't play this right now" error.
resolved Nov 28, 2025, 07:03 PM UTC

Status changed to: Old Case Closed

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