Spotify incident

Issues with the Web player's volume slider

Resolved after 446 days 22 hours, affecting Service, on May 14, 2025.

investigating May 14, 2025, 08:21 AM UTC

We're receiving reports that the Volume slider/control from the Web Player isn't functioning correctly. For some users, sliding the volume up automatically adjusts the volume lower instead, and vice-versa. Reloading the Web Player page sets the volume to almost 0 or mute as well.

Started
May 14, 2025, 08:21 AM UTC
Resolved
Aug 04, 2026, 06:47 AM UTC
Duration
446d 22h
Detected by Pingoru
May 14, 2025, 08:21 AM UTC

Affected components

Service

Update timeline

  1. investigating May 14, 2025, 08:21 AM UTC

    We're receiving reports that the Volume slider/control from the Web Player isn't functioning correctly. For some users, sliding the volume up automatically adjusts the volume lower instead, and vice-versa. Reloading the Web Player page sets the volume to almost 0 or mute as well.

  2. resolved Aug 04, 2026, 06:47 AM UTC

    Status changed to: Fixed

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