Spotify incident

Users on Android devices can't play content in Offline mode

Resolved after 431 days 1 hour, affecting Service, on June 17, 2025.

investigating Jun 17, 2025, 06:48 AM UTC

We've received reports from Android users mentioning issues with Offline mode. When the device is set in Airplane mode or internet access is disabled, the app gets stuck on a black screen until a “You’re currently offline” error is displayed.

Started
Jun 17, 2025, 06:48 AM UTC
Resolved
Aug 22, 2026, 08:39 AM UTC
Duration
431d 1h
Detected by Pingoru
Jun 17, 2025, 06:48 AM UTC

Affected components

Service

Update timeline

  1. investigating Jun 17, 2025, 06:48 AM UTC

    We've received reports from Android users mentioning issues with Offline mode. When the device is set in Airplane mode or internet access is disabled, the app gets stuck on a black screen until a “You’re currently offline” error is displayed.

  2. resolved Aug 22, 2026, 08:39 AM UTC

    Status changed to: Fixed

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