Spotify incident

Issues redeeming gift cards

Resolved after 133 days 11 hours, affecting Service, on August 22, 2025.

investigating Aug 22, 2025, 06:25 AM UTC

Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted 🙂 In the meantime, make sure you've gone over everything that is listed here . Cheers!

Started
Aug 22, 2025, 06:25 AM UTC
Resolved
Jan 02, 2026, 05:27 PM UTC
Duration
133d 11h
Detected by Pingoru
Aug 22, 2025, 06:25 AM UTC

Affected components

Service

Update timeline

  1. investigating Aug 22, 2025, 06:25 AM UTC

    Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted 🙂 In the meantime, make sure you've gone over everything that is listed here . Cheers!

  2. resolved Jan 02, 2026, 05:27 PM UTC

    Status changed to: Fixed

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