Resolved after 31 days 8 hours, affecting Service, on October 22, 2025.
We've received reports from Android users (mainly Samsung and Google Pixel) experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks. The issue doesn't occur while using mobile data.
Affected components
Service
Update timeline
- investigating Oct 22, 2025, 07:09 AM UTC
We've received reports from Android users (mainly Samsung and Google Pixel) experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks. The issue doesn't occur while using mobile data.
- resolved Nov 22, 2025, 04:00 PM UTC
Status changed to: Fixed
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Amazon Web Services