Spotify incident

Downtime 6th Nov: Issues updating Family plan address

Resolved after 29 minutes, affecting Service, on November 6, 2025.

investigating Nov 06, 2025, 03:04 PM UTC

We've been getting reports from users who are having issues updating the address registered on their Family plans.

Started
Nov 06, 2025, 03:04 PM UTC
Resolved
Nov 06, 2025, 03:33 PM UTC
Duration
29m
Detected by Pingoru
Nov 06, 2025, 03:04 PM UTC

Affected components

Service

Update timeline

  1. investigating Nov 06, 2025, 03:04 PM UTC

    We've been getting reports from users who are having issues updating the address registered on their Family plans.

  2. resolved Nov 06, 2025, 03:33 PM UTC

    Status changed to: Fixed

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