Resolved after 2 hours 31 minutes, affecting Service, on November 25, 2025.
Hey folks, We've received some reports that users are encountering an "Oops! Something went wrong. Please try again" error when attempting to access the 'Edit personal info' page ( www.spotify.com/account/profile ). The page does not load and the error appears immediately. All other sections under Account Overview are loading normally. This is being investigated.
Affected components
Update timeline
- investigating Nov 25, 2025, 05:00 PM UTC
Hey folks, We've received some reports that users are encountering an "Oops! Something went wrong. Please try again" error when attempting to access the 'Edit personal info' page ( www.spotify.com/account/profile ). The page does not load and the error appears immediately. All other sections under Account Overview are loading normally. This is being investigated.
- resolved Nov 25, 2025, 07:32 PM UTC
Status changed to: Fixed
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