Spotify incident

Plan managers unable to remove members

Resolved after 88 days 6 hours, affecting Service, on February 7, 2026.

investigating Feb 07, 2026, 01:25 PM UTC

We've been getting reports from Premium Family & Duo managers that they're unable to remove members from the plan. The error message "There is a problem, please try again later" appears when trying to remove a member.

Started
Feb 07, 2026, 01:25 PM UTC
Resolved
May 06, 2026, 07:45 PM UTC
Duration
88d 6h
Detected by Pingoru
Feb 07, 2026, 01:25 PM UTC

Affected components

Service

Update timeline

  1. investigating Feb 07, 2026, 01:25 PM UTC

    We've been getting reports from Premium Family & Duo managers that they're unable to remove members from the plan. The error message "There is a problem, please try again later" appears when trying to remove a member.

  2. resolved May 06, 2026, 07:45 PM UTC

    Status changed to: Fixed

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