Spotify incident

Slow loading and performance issues

Ongoing since 09:39 AM UTC, affecting Service.

investigating Aug 05, 2026, 12:42 PM UTC

Hey everyone, Thanks for the replies. @A6L , @raincapsule , I've reached out to you via private message with some follow-up questions on this which can speed up the investigation. --- If anyone else is interested in aiding us further, feel free to reach out to me via private message . This article goes in-depth on how to enable private messages on the Community.

Started
Aug 03, 2026, 09:39 AM UTC
Resolved
Ongoing
Duration
● 90d 10h
Detected by Pingoru
Aug 03, 2026, 09:39 AM UTC

Affected components

Service

Update timeline

  1. investigating Aug 03, 2026, 09:39 AM UTC

    We've received reports about increased load times when performing actions like opening a playlist/menu or playing content. This affects primarily (but may not be limited to) mobile devices running Android and iOS.

  2. investigating Aug 05, 2026, 12:42 PM UTC

    Hey everyone, Thanks for the replies. @A6L , @raincapsule , I've reached out to you via private message with some follow-up questions on this which can speed up the investigation. --- If anyone else is interested in aiding us further, feel free to reach out to me via private message . This article goes in-depth on how to enable private messages on the Community.

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