SpectrumVoIP incident

Softphone/Portal performance degraded

Resolved after 51 minutes, affecting Stratus, on June 23, 2026.

monitoring Jun 23, 2026, 09:42 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 23, 2026, 09:08 PM UTC
Resolved
Jun 23, 2026, 09:59 PM UTC
Duration
51m
Detected by Pingoru
Jun 23, 2026, 09:08 PM UTC

Affected components

Stratus

Update timeline

  1. investigating Jun 23, 2026, 09:08 PM UTC

    We are currently investigating an issue related to degraded performance in portal, softphone, and mobile application.

  2. identified Jun 23, 2026, 09:35 PM UTC

    The issue has been identified and a fix is being implemented. Please attempt to clear your cache and cookies.

  3. monitoring Jun 23, 2026, 09:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 23, 2026, 09:59 PM UTC

    This incident has been resolved.

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