Resolved after 3 hours 14 minutes, on October 12, 2026.
Fix has been deployed and we're observing recoveries of associated web services. We are continuing to monitor recovery. Some users may still see intermittent errors.
Update timeline
- identified Oct 12, 2026, 11:44 PM UTC
Web portal access is currently impaired and our engineering teams are engaged and actively troubleshooting. The issue has been identified and a fix is being implemented.
- monitoring Oct 13, 2026, 02:33 AM UTC
Fix has been deployed and we're observing recoveries of associated web services. We are continuing to monitor recovery. Some users may still see intermittent errors.
- resolved Oct 13, 2026, 02:59 AM UTC
All web portal services have recovered and are operating normally.
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