SpectrumVoIP incident

Stratus Web Portal degraded

Resolved after 3 hours 14 minutes, on October 12, 2026.

monitoring Oct 13, 2026, 02:33 AM UTC

Fix has been deployed and we're observing recoveries of associated web services. We are continuing to monitor recovery. Some users may still see intermittent errors.

Started
Oct 12, 2026, 11:44 PM UTC
Resolved
Oct 13, 2026, 02:59 AM UTC
Duration
3h 14m
Detected by Pingoru
Oct 12, 2026, 11:44 PM UTC

Update timeline

  1. identified Oct 12, 2026, 11:44 PM UTC

    Web portal access is currently impaired and our engineering teams are engaged and actively troubleshooting. The issue has been identified and a fix is being implemented.

  2. monitoring Oct 13, 2026, 02:33 AM UTC

    Fix has been deployed and we're observing recoveries of associated web services. We are continuing to monitor recovery. Some users may still see intermittent errors.

  3. resolved Oct 13, 2026, 02:59 AM UTC

    All web portal services have recovered and are operating normally.

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