SpectrumVoIP incident

West coast audio degraded

Resolved after 13 minutes, affecting Stratus, on September 2, 2026.

monitoring Sep 02, 2026, 04:09 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 02, 2026, 04:06 PM UTC
Resolved
Sep 02, 2026, 04:20 PM UTC
Duration
13m
Detected by Pingoru
Sep 02, 2026, 04:06 PM UTC

Affected components

Stratus

Update timeline

  1. identified Sep 02, 2026, 04:06 PM UTC

    We have identified an issue affecting Stratus users in the West Coast region experiencing degraded audio quality. We are actively implementing a fix.

  2. monitoring Sep 02, 2026, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2026, 04:20 PM UTC

    This incident has been resolved. Please restart your devices for restoration.

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