Software of Excellence EXACT incident

Patient Portal Issue 26th Feb

Resolved after 1 hour 10 minutes, affecting EXACT API, on February 26, 2025.

investigating Feb 26, 2025, 02:25 PM UTC

We are aware of a current issue with Patient Portal. This is causing higher demand than usual, so our responses may be delayed. We are investigating the issue, and will update our incidents page as soon as we can.

Started
Feb 26, 2025, 02:25 PM UTC
Resolved
Feb 26, 2025, 03:35 PM UTC
Duration
1h 10m
Detected by Pingoru
Feb 26, 2025, 02:25 PM UTC

Affected components

EXACT API

Update timeline

  1. investigating Feb 26, 2025, 02:25 PM UTC

    We are aware of a current issue with Patient Portal. This is causing higher demand than usual, so our responses may be delayed. We are investigating the issue, and will update our incidents page as soon as we can.

  2. resolved Feb 26, 2025, 03:35 PM UTC

    This issue has now been resolved.

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