Software of Excellence EXACT incident

Online Booking Slowness/Performance Issues

Resolved after 1 hour 26 minutes, affecting Online Booking, on April 30, 2025.

monitoring Apr 30, 2025, 03:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 30, 2025, 02:41 PM UTC
Resolved
Apr 30, 2025, 04:07 PM UTC
Duration
1h 26m
Detected by Pingoru
Apr 30, 2025, 02:41 PM UTC

Affected components

Online Booking

Update timeline

  1. investigating Apr 30, 2025, 02:41 PM UTC

    We have identified an issue causing slowness with Online Booking. We are currently investigating this issue and will update our status page here as soon as possible.

  2. monitoring Apr 30, 2025, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2025, 04:07 PM UTC

    This incident has been resolved by Development.

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