Resolved after 7 hours 21 minutes, affecting Online Booking, on August 18, 2025.
We’re aware of an issue affecting our online booking payments system. Please do not enter deposits manually. If a deposit has already been processed manually for a missing appointment, please delete it. Our development team is actively investigating the cause of the issue and working on a resolution. Updates will be posted here as soon as more information becomes available. We appreciate your patience and understanding while we resolve this issue.
Affected components
Update timeline
- investigating Aug 18, 2025, 07:30 AM UTC
We’re aware of an issue affecting our online booking payments system. Please do not enter deposits manually. If a deposit has already been processed manually for a missing appointment, please delete it. Our development team is actively investigating the cause of the issue and working on a resolution. Updates will be posted here as soon as more information becomes available. We appreciate your patience and understanding while we resolve this issue.
- resolved Aug 18, 2025, 02:51 PM UTC
This incident has been resolved.
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