Socure incident

RETROACTIVE: [SEV2] Elevated error counts in Watchlist

Resolved after 15 minutes, on February 5, 2026.

resolved Feb 04, 2026, 06:30 PM UTC

On Feb 5, 2026 approximately 00:19 to 00:34 AM EST. A brief disruption for 15 minutes was noticed in our Watchlist services. Apologies for the inconvenience. All Socure services are fully operational at this time. We are investigating the root cause.

Started
Feb 05, 2026, 05:19 AM UTC
Resolved
Feb 05, 2026, 05:34 AM UTC
Duration
15m
Detected by Pingoru
Feb 05, 2026, 05:19 AM UTC

Update timeline

  1. resolved Feb 04, 2026, 06:30 PM UTC

    On Feb 5, 2026 approximately 00:19 to 00:34 AM EST. A brief disruption for 15 minutes was noticed in our Watchlist services. Apologies for the inconvenience. All Socure services are fully operational at this time. We are investigating the root cause.

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