Socure incident
RETROACTIVE: [SEV3] - eCBSV API Outage Resulting in 5xx Errors
Resolved after 20 minutes, affecting eCBSV and eCBSV, on October 18, 2026.
SSA experienced a service-impacting event that affected multiple applications and services, including the Electronic Consent Based Social Security Number Verification (eCBSV) service. A small number of transactions were affected as the disruption began at approximately 2:50PM (ET) on October 18, 2026, and was resolved at approximately 3:10PM (ET). Service has been restored, and eCBSV is operating normally at this time.
Affected components
Update timeline
- resolved Oct 18, 2026, 07:33 PM UTC
SSA experienced a service-impacting event that affected multiple applications and services, including the Electronic Consent Based Social Security Number Verification (eCBSV) service. A small number of transactions were affected as the disruption began at approximately 2:50PM (ET) on October 18, 2026, and was resolved at approximately 3:10PM (ET). Service has been restored, and eCBSV is operating normally at this time.
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