Socure incident
[SEV3] Observed ID+ WL transactions failures due to latency
Minor Vendor's status page →
Resolved after 22 minutes, affecting Global Watchlist Screening with Monitoring and Watchlist Plus and 1 more, on August 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Global Watchlist Screening with MonitoringWatchlist PlusWatchlist Premier
Update timeline
- investigating Aug 10, 2026, 03:40 PM UTC
We are investigating a slight degradation on the Watchlist product due to latency. Affecting both ID+ and RiskOS. The team is actively investigating this issue at this time.
- identified Aug 10, 2026, 03:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 10, 2026, 03:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 10, 2026, 04:02 PM UTC
This incident has been resolved.
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