Socure incident

[SEV3] Batch processing delays on the dashboard

Resolved after 13 minutes, affecting Admin Dashboard, on September 16, 2026.

investigating Sep 16, 2026, 02:36 PM UTC

We are investigating delays affecting batch processing on the dashboard. Customers may experience delayed processing while we review the issue.

Started
Sep 16, 2026, 02:36 PM UTC
Resolved
Sep 16, 2026, 02:49 PM UTC
Duration
13m
Detected by Pingoru
Sep 16, 2026, 02:36 PM UTC

Affected components

Admin Dashboard

Update timeline

  1. investigating Sep 16, 2026, 02:36 PM UTC

    We are investigating delays affecting batch processing on the dashboard. Customers may experience delayed processing while we review the issue.

  2. resolved Sep 16, 2026, 02:49 PM UTC

    This incident has been resolved.

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