Socure incident

RETROACTIVE: Watchlist Module Latency

Resolved on October 9, 2026, affecting Watchlist Plus and Watchlist Premier.

resolved Oct 09, 2026, 11:25 PM UTC

We experienced elevated transaction failures affecting Watchlist Plus and Watchlist Premier. The issue has been resolved, and we’re monitoring performance to ensure the services remain stable. We apologize for any inconvenience this may have caused.

Started
Oct 09, 2026, 11:25 PM UTC
Resolved
Oct 09, 2026, 11:25 PM UTC
Duration
–
Detected by Pingoru
Oct 09, 2026, 11:25 PM UTC

Affected components

Watchlist PlusWatchlist Premier

Update timeline

  1. resolved Oct 09, 2026, 11:25 PM UTC

    We experienced elevated transaction failures affecting Watchlist Plus and Watchlist Premier. The issue has been resolved, and we’re monitoring performance to ensure the services remain stable. We apologize for any inconvenience this may have caused.

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