Shopify incident

Shop Pay Installments has been temporarily disabled for US buyers

Resolved after 21 minutes, affecting Third party services, on August 14, 2026.

resolved Aug 14, 2026, 03:48 PM UTC

This issue has been resolved, and Shop Pay Installments is available to eligible buyers at checkout.

Started
Aug 14, 2026, 03:27 PM UTC
Resolved
Aug 14, 2026, 03:48 PM UTC
Duration
21m
Detected by Pingoru
Aug 14, 2026, 03:27 PM UTC

Affected components

Third party services

Update timeline

  1. investigating Aug 14, 2026, 03:27 PM UTC

    The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with the third-party service that powers it. That option will show as unavailable at checkout. Shop Pay remains available, otherwise.

  2. monitoring Aug 14, 2026, 03:41 PM UTC

    Shop Pay Installments has been re-enabled, and we are monitoring that.

  3. resolved Aug 14, 2026, 03:48 PM UTC

    This issue has been resolved, and Shop Pay Installments is available to eligible buyers at checkout.

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