Analytics and reports may not show updated information.

Update timeline

1. investigating Apr 24, 2026, 02:01 PM UTC

   Today's Order Count and Sales Analytics may not be presenting information accurately for stores in the Admin. Buyers and Order processing is not impacted.

2. investigating Apr 24, 2026, 02:19 PM UTC

   We are continuing to investigate and will keep you updated.

3. identified Apr 24, 2026, 03:42 PM UTC

   We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.

4. identified Apr 24, 2026, 04:37 PM UTC

   We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.

5. identified Apr 24, 2026, 05:47 PM UTC

   We've identified the problem impacting analytics and reports. A resolution is in progress.

6. identified Apr 24, 2026, 06:56 PM UTC

   We've identified the problem impacting analytics and reports. A resolution is in progress.

7. identified Apr 24, 2026, 08:03 PM UTC

   We are still working to resolve the issue with analytics and reports. We will provide an update in 4 hours, or sooner if more information becomes available.

8. monitoring Apr 24, 2026, 10:07 PM UTC

   This issue has been resolved and is being monitored.

9. resolved Apr 24, 2026, 11:41 PM UTC

   Between 14:01 UTC - 23:39 UTC, we experienced an issue where Reports and Analytics were delayed in reporting accurate figures for some stores. A fix was implemented at 21:47 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.