Shopify incident
Some merchants encountering error messages within their admins
Resolved after 29 minutes, affecting Admin, on May 22, 2026.
Between 10:05 - 10:46 UTC, we experienced admin 500 errors. A fix was implemented at 10:46 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Affected components
Update timeline
- investigating May 22, 2026, 11:07 AM UTC
Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 500 error when accessing product related areas within your admin.
- monitoring May 22, 2026, 11:07 AM UTC
This issue has been resolved and is being monitored.
- resolved May 22, 2026, 11:07 AM UTC
Between 10:05 - 10:46 UTC, we experienced admin 500 errors. A fix was implemented at 10:46 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
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