ShipStation incident

Rithium (formerly Channel Advisor) Outage Impacting All Stores

Resolved after 3 days 16 hours, affecting ChannelAdvisor, on November 21, 2025.

monitoring Nov 21, 2025, 01:22 AM UTC

ShipStation is aware of the technical issues impacting the Rithium (formerly Channel Advisor) marketplace integration. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience! You can also check the status at the marketplace's status page, https://status.channeladvisor.com/

Started
Nov 21, 2025, 01:22 AM UTC
Resolved
Nov 24, 2025, 05:48 PM UTC
Duration
3d 16h
Detected by Pingoru
Nov 21, 2025, 01:22 AM UTC

Affected components

ChannelAdvisor

Update timeline

  1. monitoring Nov 21, 2025, 01:22 AM UTC

    ShipStation is aware of the technical issues impacting the Rithium (formerly Channel Advisor) marketplace integration. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience! You can also check the status at the marketplace's status page, https://status.channeladvisor.com/

  2. resolved Nov 24, 2025, 05:48 PM UTC

    This incident has been resolved.

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