ShipStation incident

9/17/26 ShipStation Connect degraded performance

Resolved after 3 hours 55 minutes, affecting ShipStation, on September 17, 2026.

monitoring Sep 17, 2026, 08:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 17, 2026, 05:08 PM UTC
Resolved
Sep 17, 2026, 09:04 PM UTC
Duration
3h 55m
Detected by Pingoru
Sep 17, 2026, 05:08 PM UTC

Affected components

ShipStation

Update timeline

  1. investigating Sep 17, 2026, 05:08 PM UTC

    We are currently investigating reports regarding ShipStation Connect disconnecting and reconnecting.

  2. monitoring Sep 17, 2026, 08:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 17, 2026, 09:04 PM UTC

    This incident has been resolved.

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