ShipStation incident

NetDespatch API Issue impacting label generation

Resolved after 2 hours 36 minutes, affecting Carrier Integrations, on November 28, 2025.

identified Nov 28, 2025, 09:47 AM UTC

NetDespatch have found an isolated issue in their API impacting label generation. They’re currently working on a fix.

Started
Nov 28, 2025, 09:47 AM UTC
Resolved
Nov 28, 2025, 12:24 PM UTC
Duration
2h 36m
Detected by Pingoru
Nov 28, 2025, 09:47 AM UTC

Affected components

Carrier Integrations

Update timeline

  1. identified Nov 28, 2025, 09:47 AM UTC

    NetDespatch have found an isolated issue in their API impacting label generation. They’re currently working on a fix.

  2. resolved Nov 28, 2025, 12:24 PM UTC

    This incident has been resolved.

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