ShipStation incident

ShipStation Slowness / Unable to Load

Resolved after 48 minutes, affecting ShipStation, on December 8, 2025.

resolved Dec 08, 2025, 09:14 PM UTC

Thank you for your patience while ShipStation engineers worked to resolve issues with app slowness and performance. All reports from affected users have assured us that this issue has been fully resolved. Please reach out to ShipStation Support if you are still experiencing issues.

Started
Dec 08, 2025, 08:25 PM UTC
Resolved
Dec 08, 2025, 09:14 PM UTC
Duration
48m
Detected by Pingoru
Dec 08, 2025, 08:25 PM UTC

Affected components

ShipStation

Update timeline

  1. investigating Dec 08, 2025, 08:25 PM UTC

    ShipStation is aware of the technical issues impacting page performance on the ShipStation web application. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

  2. resolved Dec 08, 2025, 09:14 PM UTC

    Thank you for your patience while ShipStation engineers worked to resolve issues with app slowness and performance. All reports from affected users have assured us that this issue has been fully resolved. Please reach out to ShipStation Support if you are still experiencing issues.

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