ShipStation incident

Unable to create label while using ParcelGuard

Resolved after 7 hours 13 minutes, affecting FedEx and UPS and 1 more, on January 14, 2026.

investigating Jan 14, 2026, 03:02 PM UTC

We are currently investigating this issue.

Started
Jan 14, 2026, 03:02 PM UTC
Resolved
Jan 14, 2026, 10:15 PM UTC
Duration
7h 13m
Detected by Pingoru
Jan 14, 2026, 03:02 PM UTC

Affected components

FedExUPSCarrier Integrations

Update timeline

  1. investigating Jan 14, 2026, 03:02 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 14, 2026, 10:15 PM UTC

    This incident has been resolved.

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