Resolved after 2 hours 18 minutes, affecting ShipStation and Carrier Integrations, on February 20, 2026.
A fix has been implemented and we are monitoring the results
Affected components
ShipStationCarrier Integrations
Update timeline
- identified Feb 20, 2026, 06:38 PM UTC
We are currently investigating issues causing slowdown in pulling rates for ShipStation Carriers - our team is working to resolve the issue.
- monitoring Feb 20, 2026, 08:45 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Feb 20, 2026, 08:56 PM UTC
This incident has been resolved.
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