ShipStation incident

Issues Creating Labels using Canada Post by ShipStation

Resolved after 6 days, affecting ShipStation, on April 8, 2026.

investigating Apr 08, 2026, 07:54 PM UTC

We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.

Started
Apr 08, 2026, 07:54 PM UTC
Resolved
Apr 14, 2026, 08:51 PM UTC
Duration
6d
Detected by Pingoru
Apr 08, 2026, 07:54 PM UTC

Affected components

ShipStation

Update timeline

  1. investigating Apr 08, 2026, 07:54 PM UTC

    We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.

  2. resolved Apr 14, 2026, 08:51 PM UTC

    This incident has been resolved.

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