Resolved after 16 hours 5 minutes, affecting ShipStation and Companion API V1 and 1 more, on April 21, 2026.
We are continuing to work on a fix for this issue.
Affected components
ShipStationCompanion API V1Companion API V2
Update timeline
- identified Apr 21, 2026, 02:30 AM UTC
ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
- identified Apr 21, 2026, 03:28 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 21, 2026, 06:36 PM UTC
This incident has been resolved
Your product runs on more than ShipStation
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services