Shift4 incident

Partial Funding Delay - April 30th Batches

Resolved after 1 day 2 hours, affecting Merchant Funding USA, on May 1, 2025.

identified May 01, 2025, 11:50 AM UTC

Shift 4 is aware that a portion of batches from April 30th have been delayed by 1 business day for some of our US merchants. Deposits are expected to settle no later than tomorrow morning. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

Started
May 01, 2025, 11:50 AM UTC
Resolved
May 02, 2025, 01:50 PM UTC
Duration
1d 2h
Detected by Pingoru
May 01, 2025, 11:50 AM UTC

Affected components

Merchant Funding USA

Update timeline

  1. identified May 01, 2025, 11:50 AM UTC

    Shift 4 is aware that a portion of batches from April 30th have been delayed by 1 business day for some of our US merchants. Deposits are expected to settle no later than tomorrow morning. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

  2. resolved May 02, 2025, 01:50 PM UTC

    This incident has been resolved and no further delays are occurring.

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