Shift4 incident

SkyTab Online Processing Issues Reported

Resolved after 1 hour, affecting Shift4 Dine POS - US, on July 3, 2025.

identified Jul 03, 2025, 11:58 PM UTC

Shift4 is aware of an issue that is affecting payment processing for customers using our SkyTab Online Ordering solution, including online ordering platforms such as DoorDash and kiosk ordering. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

Started
Jul 03, 2025, 11:58 PM UTC
Resolved
Jul 04, 2025, 12:58 AM UTC
Duration
1h
Detected by Pingoru
Jul 03, 2025, 11:58 PM UTC

Affected components

Shift4 Dine POS - US

Update timeline

  1. identified Jul 03, 2025, 11:58 PM UTC

    Shift4 is aware of an issue that is affecting payment processing for customers using our SkyTab Online Ordering solution, including online ordering platforms such as DoorDash and kiosk ordering. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

  2. resolved Jul 04, 2025, 12:58 AM UTC

    This incident has been resolved.

Your product runs on more than Shift4

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →