Sendcloud incident

Third-party issue: CAINIAO - Label announcement issues | Problema al generar etiquetas

Resolved after 2 hours 9 minutes, affecting ES, on January 30, 2026.

monitoring Jan 30, 2026, 09:41 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 30, 2026, 08:44 AM UTC
Resolved
Jan 30, 2026, 10:54 AM UTC
Duration
2h 9m
Detected by Pingoru
Jan 30, 2026, 08:44 AM UTC

Affected components

ES

Update timeline

  1. investigating Jan 30, 2026, 08:44 AM UTC

    We are currently investigating an issue preventing users from announcing labels when using our Sendcloud Rates. Estamos investigando una incidencia que impide a los usuarios crear etiquetas con nuestras tarifas de Sendcloud.

  2. monitoring Jan 30, 2026, 09:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 30, 2026, 10:54 AM UTC

    This incident has been resolved.

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