Sendcloud incident

Third-party issue: BRT - Label announcement issues | Problema nella creazione delle etichette

Resolved after 3 hours 42 minutes, affecting IT, on February 9, 2026.

investigating Feb 09, 2026, 03:11 PM UTC

We are still investigating this issue with the carrier. We will provide updates as soon as we have more information. Stiamo continuando ad investigare il problema insieme al corriere. Provvederemo aggiornamenti non appena avremo ulteriori informazioni.

Started
Feb 09, 2026, 12:38 PM UTC
Resolved
Feb 09, 2026, 04:21 PM UTC
Duration
3h 42m
Detected by Pingoru
Feb 09, 2026, 12:38 PM UTC

Affected components

IT

Update timeline

  1. investigating Feb 09, 2026, 12:38 PM UTC

    We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.

  2. investigating Feb 09, 2026, 03:11 PM UTC

    We are still investigating this issue with the carrier. We will provide updates as soon as we have more information. Stiamo continuando ad investigare il problema insieme al corriere. Provvederemo aggiornamenti non appena avremo ulteriori informazioni.

  3. resolved Feb 09, 2026, 04:21 PM UTC

    Il problema è stato risolto. This issue has been resolved.

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