Sendcloud incident
[Third Party Issue] Shopify is currently experiencing an active outage
Resolved after 17 hours 40 minutes, affecting Shopify and GLOBAL, on June 3, 2026.
The Shopify incident is not yet resolved, however, we see improvements so we will continue to monitor until it is resolved
Affected components
Update timeline
- identified Jun 03, 2026, 01:57 PM UTC
Shopify is currently experiencing an active outage. Some merchants and customers may be affected by the following: • Shopify admin • Checkouts • Storefronts • Retail POS • Support access For more info, please follow directly here - https://www.shopifystatus.com/incidents/gbqcx5fk01gz. On Sendcloud side, due to this outage, we expect issues with: • tracking feedback - tracking number and tracking link cannot be sent to Shopify at this moment • tracking status updates - order status and tracking status in Shopify will not be updated until the outage is resolved
- monitoring Jun 03, 2026, 03:43 PM UTC
The Shopify incident is not yet resolved, however, we see improvements so we will continue to monitor until it is resolved
- resolved Jun 04, 2026, 07:38 AM UTC
Shopify system is operational again.
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